We are currently having major issues with our phone lines. We do have an engineer on site trying to resolve the issue asap. Please bare with us whilst we work on this issue. If you need to contact the surgery, please use Klinik for all requests. Thank you for your patience and understanding.
The surgery is experiencing high call volumes resulting in long waiting times.
Please use Klinik (“Access your surgery 24/7” tile) for all medical requests and enquiries.
Welcome to Hilltops Medical Centre
The practice was founded in 1983, our GPs serve approximately 16,500 patients in Great Holm, Two Mile Ash, Loughton and surrounding areas.
Hilltops Medical Centre strives to provide high quality, readily accessible medical and preventative health care within a well organised, efficient, up-to-date, friendly and caring environment.
This is achieved by making the best possible use of its resources and by taking a proactive role with new health care strategies. We have designed this website to help you get the most out of our surgery by informing you of the services we offer and enabling you to access all the relevant healthcare information and advice you may need.
Our Core Values
- Patients: Putting patients at the heart of everything we do.
- Quality: Providing the highest standard of care and treatment.
- Ethical: Operating within an ethical framework through openness and transparency.
- Compassionate: Being compassionate about enhancing care for our patients and the wider community.
- Staff: Trust, confidence and competence.
Our Mission Statement
"Hilltops Medical Centre - providing the best clinical outcomes and highest quality care in a safe, friendly, well-led environment. We are constantly striving to raise standards and put patients first, treating them in accordance with their needs. We aim to deliver effective, caring, responsive and accessible services to patients, when it is most convenient to them, by maximising our operational efficiency and productivity"
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages: